How to open sctask from RITM form via atf steps
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-01-2023 01:33 AM
I have configured the atf steps till the ritm is approved. Now i want to open the sctask from related list from the ritm open. Can anyone please assist me how to open the sctask.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-01-2023 01:46 AM
Hi Jayalaksmi,
You can use test step "Validate Record Present in List"
Please mark helpful if this works. Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-01-2023 02:59 AM
Thank you for the response @Shivani33 . I have tried this step but doesn't work.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-01-2023 11:23 PM
Hi @Jayalakshmi
It is a basic steps you could use.
So after opening RITM.
Use Apply filter to list.
and select List type as "Related List"
In related list select --> "Catalog task"
Apply condition such as Number contains sctask.
and in next step use open existing record--->apply filter to list. and change the table to catalog task table.
Just like the screenshot.
Regards
Shaqeel
***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
***********************************************************************************************************************
Regards
Shaqeel