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How to open sctask from RITM form via atf steps

Jayalakshmi
Tera Contributor

Jayalakshmi_0-1698827506321.png

I have configured the atf steps till the ritm is approved. Now i want to open the sctask from related list from the ritm open. Can anyone please assist me how to open the sctask.

3 REPLIES 3

Shivani33
Tera Contributor

Hi Jayalaksmi,

 

You can use test step "Validate Record Present in List"

Shivani33_0-1698828267183.png

Please mark helpful if this works. Thanks

Thank you for the response @Shivani33 . I have tried this step but doesn't work. 

Shaqeel
Mega Sage
Mega Sage

Hi @Jayalakshmi 

 

It is a basic steps you could use.

So after opening RITM.

Use Apply filter to list.

and select List type as "Related List"

In related list select --> "Catalog task"

Apply condition such as Number contains sctask.

and in next step use open existing record--->apply filter to list. and change the table to catalog task table.

Just like the screenshot.

Shaqeel_0-1698906216902.png

 

 

Regards

Shaqeel


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Regards

Shaqeel