How to open Virtual Agent if a user is idle for a certain amount of time?

[SNDP]

How do I open Virtual Agent automatically with the message "How can I help you?" if a user is idle for a certain amount of time in the Employee Center?

[ritu_saluja]

Hello @SNDP,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827683 

Please mark my answer helpful if my answer help you.