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05-03-2023 09:27 PM
Hi all,
I have this requirement where I have to order a service catalog item through a virtual agent. But the problem here is that the catalog item contains list collector variables that are not supported by the virtual agent. So how to achieve this requirement?
Thank you in advance.
Solved! Go to Solution.
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05-03-2023 11:19 PM
I don't think.
you can set the reference input 3 times
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-03-2023 10:23 PM
Hi @Ankur Bawiskar Please check
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05-03-2023 10:43 PM
there is no input in Virtual agent where user can select multiple values.
there is reference type and not list type
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-03-2023 10:58 PM
Is there any another way where I can make use of list collector variable in Virtual agent
Regards
MH
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05-03-2023 11:19 PM
I don't think.
you can set the reference input 3 times
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-03-2023 11:59 PM
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader