How to override the change template value populated on change form based on some condition

[Saranya2]

Hi All,

- We have a catalog item, once we have closed the sc task, it will create change request and the values are populated from the template.

- This configuration I have made in workflow. I want to modify the assignment group which is populated from the template based on the catalog variable value.

- we have a variable (Yes/No) in catalog item, If Yes is selected then I need to populate assignment group as "xyz". If No is selected then It should populate assignment group from the template.

- I don't want to remove the assignment group from template, Is there any other way to achieve this?

I have tried as below, it is not working

var template = new GlideRecord('std_change_record_producer');
if (template.get(gs.getProperty('sys_id.changetemplate'))) {  
   chg.std_change_producer_version = template.current_version;
  if (current.variables.var_name == 'Yes'){
    chg.assignment_group = workflow.scratchpad.chginfoecGrp  ;
  gs.log("change ass grp"+chg.assignment_group);
  }
}

Thanks,

Saranya.

[Tushar]

Hi @Saranya2 

Can you please try with below updated script -

var template = new GlideRecord('std_change_record_producer');
if (template.get(gs.getProperty('sys_id.changetemplate'))) {
  chg.std_change_producer_version = template.current_version;
  var var_name = current.variables.var_name;
  var assignment_group;
  if (var_name == 'Yes') {
    assignment_group = workflow.scratchpad.chginfoecGrp;
  } else {
    assignment_group = template.assignment_group;
  }
  chg.assignment_group = assignment_group;
}

Please, don't forget to mark my answer as correct if it solves your issue or mark it as helpful if it is relevant for you!

Regards,
Tushar

[Saranya2]

Hi Tushar,

I have tried the code you given. It is not working.. again it is applying template value only..

Thanks,

Saranya