How to pass "previous " object in eventQueue() through Business rule and retrieve in Script Action..

[sumitjumale]

Hi All,

I need to pass "previous " object in eventQueue() through Business rule and retrieve in Script Action. I am able to pass current object.. but I coudnt retrieve   previous object wirh event.parm1.

Please suggest.

Regards,

Sumit Jumale

[anupama8]

Can you show your code where you are trying to pass the previous object.

[sumitjumale]

BR Code on problem table

gs.eventQueue('customer.closeProblemExternal',current,'previous', '');

Script Action Code:

var temp=event.parm1;

gs.log(temp.state);

[syedfarhan]

HI Sumit,

Try this it should work.

In BR:

  gs.eventQueue("customer.closeProblemExternal",current,previous.assigned_to.name,null);

In Notification :

Previous Assignee:   ${event.parm1}

Thanks

[sumitjumale]

Hi Syed,,

Thanks for reply.. But I need complete object. I need all fields of previous.

Please can u suggest ..