How to pass "previous " object in eventQueue() through Business rule and retrieve in Script Action..

sumitjumale
Kilo Contributor

‎03-07-2016 09:56 PM

Hi All,

I need to pass "previous " object in eventQueue() through Business rule and retrieve in Script Action. I am able to pass current object.. but I coudnt retrieve   previous object wirh event.parm1.

Please suggest.

Regards,

Sumit Jumale

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ghsrikanth
Tera Guru

‎03-08-2016 08:45 PM

Sumit,



Please follow the suggestion given by Brian of constructing the JSON of all your necessary fields from previous and use the same in mail_script.


It is the optimal way and even in HI instance of servicenow, we use the same way.


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