1 ACCEPTED SOLUTION
Hi @Shidhi ,
We can not user g_form.getDisplayValue() in client script for that always use either GlideAjax or getReference
Please try like below script
var userref = g_form.getReference('caller_id').name;
alert("Name = " + userref);This will give the name of current user not sys_id.
Result
So for in your case it would like below
var ci = g_form.getReference('cmdb_ci.u_business_owner').name;
alert("CI" + ci);
Please mark my answer correct and helpful if this works for you
Thanks and Regards
Sarthak
Hi @Community Alums
I have modified my code below.
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
var enddate = newValue;
var startdate = g_form.getValue('start_date');
var so = g_form.getValue('cmdb_ci.u_service_owner.getDisplayValue()');
var ci = g_form.getReference('cmdb_ci.u_business_owner').name; //used the line given by you
alert("CI" + ci);
var ga = new GlideAjax('global.ChangeManagementClientUtils'); //script include name
ga.addParam('sysparm_name', 'checkPlannedDates'); //function name
ga.addParam('sysparm_name_date', startdate); //passing startdate
ga.addParam('sysparm_name_date_1', enddate); //passing enddate
ga.addParam('sysparm_name_ci', ci); //passing ci
ga.addParam('sysparm_name_so', so); //passing so
ga.getXMLAnswer(checkPlannedDates1);
function checkPlannedDates1(response) {
if (response == 'true') {
// g_form.setReadOnly('domain', false);
g_form.addErrorMessage('hi');
} else {
g_form.setMandatory('justification', true);
g_form.addErrorMessage('Please fill the justification for scheduling change outside change window Friday 7:00 pm ET - Saturday 11:59 pm ET and Saturday 10:00 pm ET to Sunday 12:00 pm ET');
}
}
}below is the error i'm getting.
