How to pass user name instead of sys_id in REST API Explorer using Service Catalog API.

[sri2020]

Hi,

I am trying to create catalog request using this REST API -/api/sn_sc/servicecatalog/items/{sys_id}/order_now 

i used Buy Item (Post)

Catalog is getting created successfully when I am passing this query parameter   -

{"sysparm_quantity":"1","variables":{"description":"TESTING REST API EXPLORER","requestor_information":"true","requested_for":"f3b4d485db499010bdcfd5ab5e961972"},"sysparm_item_guid":"d9bcc9bc1b4e94108dbf42eddc4bcbd2","get_portal_messages":"true","sysparm_no_validation":"true"}

But instead of sys_id of 'requested_for', I want to pass name of the user. Please help.

Regards

Sri 

[Mohan Mallapu]

Hi @Pradeep Sharma , 

We have the same requirement,  Trying to submit the catalog item from API call by using service catalog API.
when i use the below request body with the userID instead  of sys_id  for requestor, it was giving the result of the variable as EMPTY. 

Could you please help me out of this.
{"sysparm_quantity":"1","variables":{"description":"TESTING REST API EXPLORER","requestor_information":"true","requested_for.user_name":"My USER ID"}

[SelvaKrishnan]

HI Pradeep Sharma & Team,
Thank you for your suggestion. But this solution is not working for us. Could you please re-confirm and help us if its the right way or if there are any other workarounds without customizing the Order_Now API will be really value adding for most of the users consuming this feature.

Thank you,

Selva.

[sri2020]

Hi Pradeep,

Thank much.. 

I have given some one else name .. Still Requested for is taking my name ..

I have taken this request pay load from self service . Is that the reason..?

 Requestedfor should be based on selection/ passed value.

Please help/suggest..

Regards

Sri