How to perfom servicenow-MS teams integration in PDI ?

shabbir5
Tera Guru

‎10-21-2024 10:25 AM

Hi All,

 

Unable to see all the required plugins in PDI to perform servicenow-MS teams integration 

 

can some one help me how to perform servicenow-ms teams integration in PDI ?

 

without webhook URL can we do in PDI ?

 

Thank you,

Shabbir Shaik

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Marcos Kassak
Kilo Sage
Kilo Sage

‎10-21-2024 11:29 AM

Hi @shabbir5,

 

Unfortunately, PDI instances do not allow for the installation of store plugins. These plugins, such as 'sn_va_teams,' are meant for customer instances or partner demo instances. As a result, the 'sn_va_teams' plugin, which enables integration between Virtual Agent and Microsoft Teams, cannot be installed or used within a PDI environment

 

 

If you found my answer helpful or correct ✔️ in any way, please don't forget to mark it to help future readers! 👍

 

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Kind regards,


Marcos Kassak
Solution Consultant  🎯

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