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How to populate Assignment group and Assigned To on form load?

Sid_Takali
Kilo Patron

‎01-03-2024 08:09 AM

Hi All,

I have a requirement where I need to populate Assignment group and Assigned To field as soon as Escalation form open after clicking Escalate Case UI Action on Case form. How do I achieve this?

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10 REPLIES 10

Anurag Tripathi
Mega Patron
Mega Patron
In response to Dr Atul G- LNG

‎01-03-2024 09:03 AM

Id Use onload client scripty, so that it is populated on the form even before the new record is saved.

-Anurag