Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to prevent the State transition from "Assess" to "Authorize" if any open change task exist

ramesh_r
Mega Sage

‎03-21-2024 04:41 AM

Hi All,

 

I want to know How to prevent the State transition from "Assess" to "Authorize" if any open change task exist.

 

I tried below script in the Change Model Condition Type but its not working

 

ramesh_r_1-1711021222119.png

 

 

Using Change Module option

 

ramesh_r_0-1711021152632.png

 

0 Helpfuls
  • 249 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-21-2024 04:47 AM

Hi @ramesh_r 

 

I dont have any solution for this, but please also add Task type validation as well, like it is for Planning / Implementation task type. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls