How to put hyper link on email notification
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02-14-2019 05:50 AM

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02-14-2019 06:44 AM
Technically they are link buttons with images.
Check this article, it might help you:
http://www.servicenowguru.com/system-definition/email-notifications-system-definition/approval-email-mailto-image-links/
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02-14-2019 06:54 AM
No Ambre, YOU UNDERSTOOD WRONG.. my requirement is "only text" which is clickable if you click on that it should takes to that particular incident.

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02-14-2019 07:40 AM
Only Clickable Text is called a HyperLink!
Button with Text is the link which I have sent.
That's why in the first place I asked if you want a BUTTON which will be redirecting to the incident or a HYPERLINK that will redirect to the incident.
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02-14-2019 09:16 AM
Hi srisk,
The hyperlink can be created by using the below code in email script.
var link = current.getLink();
template.print('<a href="' + link + '">Take me to the Incident</a>');
Hope it helps !!
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02-14-2019 09:37 AM
You can use insert/edit link option which is present in notification as shown below.
Edit it as:
This will be view as below: