How to read files of a folder present on my system and attach all of them in an incident.

[haider3]

Hi All,

There is one button on my incident page, on-click of that button all the files present in specific folder of my computer should automatically get attach with that incident.

Thanks

H.

[Ankur Bawiskar]

Hi Haider,

You will have to setup a mid server. you can use your own computer as mid-server.

MID Server Installation - ServiceNow Wiki

UI Action Script

1) Initiate a probe to mid server and send the folder/directory location

2) As a parameter to the probe send the record sys_id i.e. record from which ui action is clicked

Mid Server Script Include

1) Receive the folder location and record sys_id

2) Using java code iterate over all the files present under that directory location

3) Using Attachment API upload the individual files to the record sys_id

This will upload all your files to your current record provided the mid server is up.

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks

Ankur

[haider3]

Hi Ankur,

Can you please help me in this issue, can you provide me the code and the place   where we have to write.

Thanks

H.

[Ankur Bawiskar]

Hi Haider,

Steps to be followed:

1) Have a mid server being setup on your computer/laptop

2) Create UI action and call the mid server script include

3) Create MID server script include

Following links can help you for your initial coding

http://wiki.servicenow.com/index.php?title=MID_Server_Script_Includes_Reference#gsc.tab=0

JavascriptProbe and MID Server Script Includes | John Andersen

Hope this helps you. You will have to explore on this on your own and also you need to be somewhat good in java

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks

Ankur