How to redirect Service Portal to new User Profile page?

Julie Gordon
Kilo Sage

I've cloned the User Profile page & widget. Made my required adjustments to the clones and edited the Service Portal 'Profile' Header to point to my cloned page, but if I log in the portal, go to my profile & click any related user(Manager, Coworkers, Direct Reports), it takes me back to the OOB User Profile page.  How do I point all of the Service Portal user links to my Cloned User Profile page?

Appreciate any help.

 

1 ACCEPTED SOLUTION

Hi Julie,

 

Just found out there is one more widget embedded to user profile.

HTML:

find_real_file.png

Server:

find_real_file.png

Line 76, create a clone widget of "sp-my-team" and put the new name here.

Then in the cloned widget, update the line 17 with "shelter_user_profile". 

find_real_file.png

 

This will be your final change. 🙂

 

Regards,

Mandeep

View solution in original post

12 REPLIES 12

Jency-  Appreciate the info!  I'll check it out. 

Jency- This worked too!!  Thanks so much!

Good one.