How to Reduce Banner Image Width(branding) in Knowledge Portal (Service Portal)
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‎04-16-2025 01:36 AM
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‎04-16-2025 02:01 AM
did you go to the portal configuration -> theme -> modify the CSS
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎04-16-2025 02:34 AM
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‎04-16-2025 02:03 AM
Hi @FemyM
I tried changing the configuration via the portal, but it didn’t work. The point is, this is a standard image used across platforms, and we can only make size changes for one portal. I believe this image is stored in the db_image table. You need to download this image and change size and then upload but it wil be global change.
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Dr. Atul G. - Learn N Grow Together
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‎04-16-2025 02:36 AM
Even if I use another image with different dimension, the banner width is not reduced
