How to refer BCC from inbound email?
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‎07-05-2017 11:50 PM
Hi,
I want to retrieve BCC address from inbound email. Currently i can refer to, from, cc but not BCC.
could you please help me in this?
Appreciate your quick reply.
Thank You.
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‎07-06-2017 12:09 AM
Hi Priyanka,
From my tests, when the email address is added as a CC rather than a direct recipient, the CC'ed email address should still appear in the recipients field on the email record in the instance so you will still be able to check these recipients for your email address. BCC however isn't possible to check as this is blind and no record of who was BCC'ed is sent in the email headers/body etc.
Regards,
Ramakrishna
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‎07-06-2017 12:38 AM
Hi Priyanka,
You can't get bcc address using email.recipients you will have to use email.headers.
Please let me know if you need more details.
PS: Please hit like, mark helpful/ correct depending on impact of the response.
Regards,
Prashant
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‎07-06-2017 12:03 AM
Hi,
There is a field on sys_email table, Blind Copied(blind_copied). I haven't tried myself, but you can check the header of email to see if it captures bcc field. If it does, then email.blind_copied should allow you to access the field.
Darshak
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‎07-06-2017 12:11 AM
Hi,
still getting undefined value using email.blind_copied. even in email logs record blind copied is empty.
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‎07-06-2017 12:13 AM
Then, I guess you've no access to the bcc field on inbound email. I'm just curious, do you've a task at hand that needs bcc functionality?
Darshak