How to Reflect Catalog Item UI Policies and Client Scripts in Virtual Agent
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‎03-06-2025 06:47 AM
Hello,
I've created a topic that submits a catalog item request (without using the "Request Catalog Item" topic block). In the form, certain fields and options appear or disappear based on user selections, controlled by Client Scripts and UI Policies. However, I'm not sure how to replicate this behavior in the Virtual Agent.
How can I dynamically show or hide fields in the chatbot based on user input, similar to how it's handled in the catalog item form?
Any guidance would be greatly appreciated!
Thanks!
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‎07-25-2025 12:44 AM
Following this thread for the solution...