How to relate incident, problem and change to business application?

[ShivdasB]

I am new to servicenow.

Need help in following scenario.

1. I have a business application (BA_001)

2. Incident related to BA_001 will get created 

3. I need to see all the incidents related to BA_001 on business application page. (relatedList)

[SatyakiBose · Accepted solution]

Hello @ShivdasB 

Assuming that business application is a reference field on the incident table, and my business application you are referring to the cmdb_ci_business_app table.

• Navigate to any record in cmdb_ci_business_app table.
• From the from context menu, open Configure > Related List
• Search for the list Incident > Business Application
  
• Add it to the selected column, and save it.
• You will now be able to see the incidents associated with this business application.
  

If my response has helped you, please mark it as solution.

[ShivdasB]

hellow @SatyakiBose , its working as expected

[ShivdasB]

thank you for help