How to relate multiple change request to an Incident?

Community Alums · ‎05-10-2017

I have 10 change requests fields in my incident form.

I want these 10 change requests to show up in the Incident Form Related List. Right now, only one can be listed. How to show all 10 change requests?

This is the Relationship I created. Need your help to link many change request to one Incident. Is this possible to do? or, any other suggestion?

dvp · ‎05-10-2017

Here is the query

current.addQuery('sys_id', parent.change_1_field_name).addOrCondition('sys_id', parent.change_2_field_name);

likewise add the rest of the change fields

View solution in original post

Community Alums · ‎05-10-2017

Thank you dvp. This is what exactly I was looking for.

Community Alums · ‎05-10-2017

Sachin & Joe, thanks for your help. That is the right way to do, I agree.

But, my team is asking for this kind of functionality, so I wanted to try it in my way. Finally it worked as dvp said.

Joe McCarty1 · ‎05-10-2017

No worries, if that worked for you. Just realize there will be limitations both with the number of changes and the ability to use the Edit button. But if it suits your purposes, that's what matters.

Community Alums · ‎05-10-2017

Thanks Joe. Script is working now. Good for now.:)

saahilkumar · ‎05-10-2017

Hi Rajinis,

Could you let me know where was the above script written, was it business rule or client script

Thanks in advance

Saahil