How to remove available change templates for selection within Service Operations Workspace

[matthew_hughes]

Within Service Operations Workspace, I'm wanting to remove the majority of the available change templates in the below screenshot, but keep the first two:

I was just wondering if anyone knows where these are configured so that any unnecessary change templates can be removed.

[Dr Atul - LNG]

Go to change model in application navigator 

And untick show on new and these will be hidden.

[matthew_hughes]

Hi @Dr Atul - LNG When I look at the Normal - Legacy change model, I can see that it's inactive:

However, it still appears on the list of available choices

What causes the Standard Change Templates to appear?

[Dr Atul - LNG]

Hi @matthew_hughes 

Cache.do

Standard Change Templates will be available OOTB, as these templates have already been approved.

If you are not using a template, it is better to retire it rather than hide it, and avoid making changes to the OOTB logic.

[Ankur Bawiskar]

@matthew_hughes 

you need to update OOTB script include

All Standard Change Templates Visible in Change Creation Page in Service Operations Workspace Instea...

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