How to remove cart from catalog item

Naga Surendra 1
Mega Expert

Hi,

How to remove cart from service catalog item only for required item. Thanks in advance.

Regards,

Surendra.

7 REPLIES 7

Naga Surendra 1
Mega Expert

Thanks Suraj


you are welcome


ilias ryspaev
Tera Contributor

If you are not able to add "No Cart" field to the catalog item, this behavior is as per design and you would need to uncheck "User cart layout" on the catalog item form to view the 'No Cart' field.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0696902