How To Remove Default Annotation Text on Catalog item
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10-26-2023 01:33 PM
Although there was no text to begin with and I've added new text, some default text is still showing on the catalog item annotation in the service portal. How do I remove this?
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10-26-2023 01:39 PM
This is likely in the variable definition, which should be viewed in all variables in the left nav or maintain items for this Catalog Item, both in the native UI.
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10-26-2023 03:16 PM
I was able to located the respective variable, however, I'm unable to edit it even as the Global Admin. Suggestions? There were a couple 'urgency' variables associated with the 'Create Incident' form, and I can edit the other one, but it doesn't reflect any changes on the form.