How to remove default Change Tasks?

Akkapolk
Giga Expert
1 ACCEPTED SOLUTION

The SN Nerd
Giga Sage
Giga Sage

These are in the "Change Request - Normal Change Task" workflow.

Check out the Workflow, remove the Tasks and Publish.


ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022

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8 REPLIES 8

Tyson3
Tera Contributor

We were hoping to do this without customizing the flows.  Wish ServiceNow would have developed this in a way that wouldn't require customization, rather configuration with a template of some sort... Maybe a good idea to submit to SN !

sayali97
Tera Contributor

Even after removing the sub flow change implementation task from the flow that we copied from OOB flow still the tasks are getting generated? 

sayali97
Tera Contributor

Even after remove the sub flow change implementation task from the flow that we copied from OOB flow still the tasks are getting generated? 

It is being controlled by Workflows now, not Flows. Go into your Workflow Editor and disable the change task sub-workflows.