User Activity
Hi Team , I have requirement to create FCR for the sc_task where assignment group is ABC and reassignment count is 0. If we create the field FCR on RITM and calculate for sc_task record? How to configure so that it also reportable. Thanks
Hi All, Do the following in parallel is not working as expected. When triggering the approvals its directly goes to no longer required and rejected status. find the screenshot for reference. The approval filed is empty as well.
Hello All, I want to create the modal pop up in catalog task of the SOW. When we click on UI action Close task then the modal should appear in SOW and having 2 fields 1 is choice one and another is Textarea. How we can achieve it in service operation...
Hi All,I want the visibility on incident form as per below conditions. How can we achieve this?In case of a Service was selected, only those Service Offerings and CI are being displayed in the reference fields, which are related to this ServiceIn cas...
Hi All, How we can add the refresh button in SOW overview section so when click all the reports refresh at same time. Does anyone have any idea how to do ?
