how to remove default workflow

ram182
Tera Contributor

when im requesting catlog workflow i attach is diffrent one default workflow is showing howto remove

4 REPLIES 4

Hemanth M1
Giga Sage
Giga Sage

Hi @ram182 ,

 

Can you show us which workflow is getting attached.

 

Have you changed here ???

HemanthM1_0-1697378544125.png

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

if i add any workflow it wil show default workflow

 

Hi @ram182 ,

 

Can you give us some information here , where are you adding the workflow?? which workflow is showing as default???  screenshots if possible to help you.

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

Anand Kumar P
Giga Patron
Giga Patron

Hi @ram182 ,

Update the Workflow: Change the workflow to the right one in the catalog item process engine tab.

Clear Browser Cache: If things still look wrong, clear your browser's memory and try again.

Check Workflow Versions: First, make sure your new workflow is the latest version and set it as the default.

Please mark is as solution proposed and helpful if it works.

Thanks,

Anand