How to remove duplicate records from reports

poornima batchu
Tera Expert

Hello Experts, 

I'm trying to create a bar graph report on Task_sla table for incidents and Requested Item. But there are few cases where two SLA's are running for single case. In the report it is showing two records with same case number how can I filter out the duplicate records and show exact count

10 REPLIES 10

PJ363182
Tera Contributor

Have you ever got it sorted?