Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

How to remove/hide All teams dropdown value from Teams module in Service Operation Workspace

Vishesh
Tera Expert

I want to remove all teams from the dropdown due to security constraint because it shows all assignment groups.
How can we achieve this

Vishesh_0-1744191122284.png

 

8 REPLIES 8

I want to edit the dropdown to remove all team. It would be done via UI BUILDER?

@Vishesh 

yes check below comment where I was able to duplicate the variant and you can play with it.

I am not 100% sure how it can be done but I just guided you till here

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Got it but how can i disable the original page if I take copy to make new copied page as the original is read only page and cant be made inactive

@Vishesh 

I created a variant of "Teams SNC" and then try to play around here in Filters Dropdown

AnkurBawiskar_0-1744198498518.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader