How to Remove Info icon from reference field in incident table and add Phone icon.

[Rajithabhasker]

I want remove Info icon rom refrence field in incident table and add phone icon.

[AndersBGS]

That's not possible, however if you want to disable info icon follow below steps

1. Navigate to System Definition > Dictionary.
2. Filter the list to find the reference field of which you want to disable the information icon.
3. Open the record (eg. Caller)
4. Add this line to the Attributes: ref_decoration_disabled=true.
5. Save/Update the record

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Best regards

Anders