How to remove options variable
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ā11-27-2023 11:57 AM
I want to remove options variable in service catalog item.
We have one variable like classification in that variable we have 6 variable we need to make 2 columns in one column we have 3 checkboxes but I am getting system outbound variable like "options"
- I want to remove that options variable in both columns

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ā11-27-2023 12:28 PM
That's the Container field or Label field.
1. Go to the your Catalog Item and open the container field.
2. In the question section you will see the Question field, Populated as Option clear the question field and save the record.
If the Lable field mark it as inactive and save the record

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ā11-27-2023 12:50 PM
The Option field that you want to remove will most likely be after container split. Look for the following mentioned fields too.
Removing the above mentioned field will remove the Option shown below like yours
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ā11-27-2023 09:08 PM
In catalog item variables, it not showing the option as a variable
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ā11-27-2023 10:10 PM
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ā11-27-2023 11:17 PM
HI @vikasgc1999 ,
I trust you are doing great.
- If the "options" variable still appears, consider using a Client Script to hide it.
- You can write a simple script to hide the variable based on its
sys_id
or variable name. Hereās an example of how you might do this using a Client Script: function onLoad() { // Replace 'your_variable_name' with the actual name of the 'options' variable g_form.setDisplay('your_variable_name', false); }
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Amit Gujrathi