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How to remove options variable

vikasgc1999
Tera Expert

I want to remove options variable in service catalog item.

We have one variable like classification in that variable we have 6 variable we need to make 2 columns in one column we have 3 checkboxes but I am getting system outbound  variable like "options"

  • I want to remove that options variable in both columns
10 REPLIES 10

Ashir Waheed
Kilo Sage

That's the Container field or Label field. 

1. Go to the your Catalog Item and open the container  field.

2. In the question section you will see the Question field, Populated as Option clear the question field and save the record.

If the Lable field mark it as inactive and save the record

The Option field that you want to remove will most likely be after container split. Look for the following mentioned fields too.   

AshirWaheed_0-1701117946350.png

Removing the above mentioned field will remove the Option shown below like yours 

AshirWaheed_1-1701118144855.png

 

 

Hi @Ashir Waheed 

In catalog item variables, it not showing the option as a variable 

@vikasgc1999 

 

Label is a variable in a catalog item not option. 

Check in your catalog item varible.

Amit Gujarathi
Giga Sage
Giga Sage

HI @vikasgc1999 ,
I trust you are doing great.

  • If the "options" variable still appears, consider using a Client Script to hide it.
  • You can write a simple script to hide the variable based on its sys_id or variable name. Here’s an example of how you might do this using a Client Script:
  • function onLoad() {
      // Replace 'your_variable_name' with the actual name of the 'options' variable
      g_form.setDisplay('your_variable_name', false);
    }
    

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Amit Gujrathi