How to remove popup (i) icon from portal

Jessica1307 · yesterday

I want to disable the preview function in portal, how to remove it from portal

Ankur Bawiskar · yesterday

if you want to hide it entirely in entire portal then check this

If you want only for 1 catalog item and particular variable then you will require onLoad catalog client script and use DOM manipulation for that.

Another link

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Tanushree Maiti · 7 hours ago

To remove or hide the information/preview (i) icon next to reference fields in the ServiceNow Service Portal ,you can add a field attribute.

1.Navigate to System Definition -> Dictionary

2. Open Record ( like Caller)
3. In dictionary of that field, set attribute as "ref_decoration_disabled=true".

Aditya_hublikar · 4 hours ago

Go to the portal theme css sheet and add below css code :

.field-has-reference button {
display: none;

}

If this helps you then mark it as helpful and accept as solution .

Regards,

Aditya