How to remove preapproved change cards from Service Operations workspace

[Community Alums]

Hi Experts,

I want to remove pre-approved cards below and have only emergency normal and standard cards

How can I achieve it, Please advice.

[Dr Atul G- LNG]

Hi @Community Alums 

Go to standard change templates and mark this false

[Community Alums]

But if new standard change template is added then it will display again. I don't want it to see even if standard templates are active. Like if we go to default view we see these models I need this on Service Operations workspace.

[Dr Atul G- LNG]

Hi @Community Alums 

Did you try this:

[Community Alums]

Hi Atul,

Yes I tried disabling standard, but it is showing all pre-approved templates

Also I don't want to remove standard I want to have change models option in filter here or only change models are visible then also okay just similar to the form which we see while raising a change request in default view/fulfiller view

Below is default view/fulfiller view where only change models are visible

But same is not visible in service operations workspace