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How to remove preapproved change cards from Service Operations workspace

Ankita Gupte
Kilo Sage

‎01-07-2025 05:36 AM

Hi Experts,

 

I want to remove pre-approved cards below and have only emergency normal and standard cards

AnkitaGupte_0-1736256959796.png

How can I achieve it, Please advice.

 

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5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Ankita Gupte

‎01-08-2025 02:53 AM

Hi @Ankita Gupte 

 

I tried this in my PDI and it is working as expected.

- Make false --> At create new for all standard change templates.

AGLearnNGrow_0-1736333561543.png

 

AGLearnNGrow_1-1736333576508.png

 

also make standard change model as false -- create new.

 

Try cache.do

logout and login back.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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