How to remove preapproved change cards from Service Operations workspace

Ankita Gupte
Kilo Sage

Hi Experts,

 

I want to remove pre-approved cards below and have only emergency normal and standard cards

AnkitaGupte_0-1736256959796.png

How can I achieve it, Please advice.

 

5 REPLIES 5

Hi @Ankita Gupte 

 

I tried this in my PDI and it is working as expected.

- Make false --> At create new for all standard change templates.

AGLearnNGrow_0-1736333561543.png

 

AGLearnNGrow_1-1736333576508.png

 

also make standard change model as false -- create new.

 

Try cache.do

logout and login back.

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Dr. Atul G. - Learn N Grow Together
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