how to remove protection policy from UI Action
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‎08-27-2015 03:30 AM
by mistake I selected new feature protection policy while creating new UI Action but dont know how to remove that protection policy from UI Action because I am not able to edit UI Action
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‎08-27-2015 04:31 AM
everything is readonly
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‎08-27-2015 04:46 AM
Hi Sachin,
This sounds like PRB636817, if you save a record (ui action, ui page, ui macro etc...) in the global scope and you initially set the protection policy to read only before saving. You lock yourself out. So this only happens when you don't save it first and then edit the protection policy.
There should be a fix for this in Geneva according to the feedback we got from ServiceNow.
ServiceNow should be able to make the record accessible to you.