Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to remove Related List from Workspace

vidhya_mouli
Tera Sage

How do I remove these 2 in CSM workspace. I cannot find it in the list

vidhya_mouli_0-1763019317720.png

 

5 REPLIES 5

iftekharmir
Tera Contributor

Hi @vidhya_mouli 
Go to UI Builder → open your Record Page.
In the Structure Tree, locate the Record Page Tabs component.
 Click Edit Record Page Tabs.

iftekharmir_0-1763030845475.png

 


 Search for the Customer Information tab.

iftekharmir_1-1763030989176.png

 


 Once you find it, you can:
 • Set Active = false → to disable the tab, or
 • Add a Condition → you can even leverage a Flow or Data Resource to dynamically control visibility based on specific logic or user context.

iftekharmir_2-1763031129537.png

 

Glad to help! Please mark my response as Helpful and Correct if it worked for you.

Best regards,
Iftekhar Mirza