how to remove the default value of short description variable

[Codi]

Hi guys,

how can I remove the value of the default value of a variable short description variable, what happen is everytime the requestor submit a request the default short description change automatically I want to remove that default value. I try to look in the variables value in the maintain items but no default value declared on the variable.

[Riya Verma]

Hi @Codi ,

Hope you are doing great.

 If we don't have default value set in Short description variable of catalog item, then in that case,:

1. check if there is any catalog client script which is running to update it.

2. check if we have any  BR which update short description on RITM table.

3. Check of short description is getting set from workflow of item