How to remove this price, quantity and total from the approval page for catalog items?

[saint]

This is not required for any of my catalog item, is there a way to hide it.

[Dr Atul - LNG]

Hi @saint 

Check this widget:

Sc order status

or checkl Standard ticket configuration

https://devxxxxx.service-now.com/now/nav/ui/classic/params/target/ticket_configuration.do%3Fsys_id%3...

[sandeepdutt]

Hi @saint .

You'll need to edit the fields displayed via the to-do configuration details record :

Navigate to From the application navigator search for 'to-dos configuration >Select 'Approvals' >From the 'to-do configuration details' related list, select the sc_request approval record >Edit the field mapping to remove the price .

[Tanushree Maiti]

Hi @saint 

Refer: Improving the Approval Experience, Part 3

• Navigate to System UI > UI Macros in the Application Navigator.
• Search for and open approval_summarizer_sc_req_item.
• Locate the HTML/Jelly sections for price, quantity, and total.
• Comment out  the specific lines rendering these columns
• Test

Link: https://<your_instance_name>/sys_ui_macro.do?sys_id=f58f8ff40a0006d40090120a11a09057&sysparm_view=&sysparm_record_target=sys_ui_macro&sysparm_record_row=1&sysparm_record_list=nameSTARTSWITHapproval_summarizer_sc_req_item%5EORDERBYname&sysparm_record_rows=1

[saint]

Thank you @Tanushree Maiti , This worked for the native UI, but not for SOW. do you know how i can hide it on SOW as well. Thank again for your help.