How to remove this price, quantity and total from the approval page for catalog items?
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3 weeks ago
This is not required for any of my catalog item, is there a way to hide it.
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3 weeks ago
Hi @saint
Check this widget:
Sc order status
or checkl Standard ticket configuration
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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3 weeks ago
Hi @saint .
You'll need to edit the fields displayed via the to-do configuration details record :
Navigate to From the application navigator search for 'to-dos configuration >Select 'Approvals' >From the 'to-do configuration details' related list, select the sc_request approval record >Edit the field mapping to remove the price .
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.
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3 weeks ago - last edited 3 weeks ago
Hi @saint
Refer: Improving the Approval Experience, Part 3
- Navigate to System UI > UI Macros in the Application Navigator.
- Search for and open approval_summarizer_sc_req_item.
- Locate the HTML/Jelly sections for price, quantity, and total.
- Comment out the specific lines rendering these columns
- Test
Link: https://<your_instance_name>/sys_ui_macro.do?sys_id=f58f8ff40a0006d40090120a11a09057&sysparm_view=&sysparm_record_target=sys_ui_macro&sysparm_record_row=1&sysparm_record_list=nameSTARTSWITHapproval_summarizer_sc_req_item%5EORDERBYname&sysparm_record_rows=1
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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2 weeks ago
Thank you @Tanushree Maiti , This worked for the native UI, but not for SOW. do you know how i can hide it on SOW as well. Thank again for your help.