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How to rename "Your employee" section in HR Agent Workspace?

G24
Kilo Sage

Hello.  There are too many terms for the same concepts in ServiceNow, and it is confusing our users.  My understanding is that "Subject Person" is the same thing as "Your employee", so we would like to rename the "Your employee" section in the HR Agent Workspace.

 

Can someone please clearly explain, step by step, how this may be achieved?  Thank you!!

 

Screenshot:

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5 REPLIES 5

swapnali ombale
Kilo Sage

Hi @G24 

 

Check this 

https://www.servicenow.com/docs/bundle/xanadu-employee-service-management/page/product/human-resourc...

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. 

Thank you, but I was not able to follow that.  I was not able to find the label "Your employee" by following those instructions.

Ankur Bawiskar
Tera Patron
Tera Patron

@G24 

check how this is done for SOW and enhance for HR Agent Workspace

Where would I go to modify the caller card in the Service Operations Workspace? 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thanks, but I was not able to follow that.