How to Resolve this issue 'Access to this content denied based on report_view ACLs.?

kovvurreddy · yesterday

When i was trying to access on demand bar and pie charts on columns from list , it is displaying this error.
Can someone please help with this?
Thanks

Chaitanya ILCR · yesterday

HI @kovvurreddy ,

Go to the ACLs and check if there are any report_view ACL for your table(looks like needit table)

and check if the logged in user passes that ACL

you can also use the access analyzer to access related debugging

https://www.youtube.com/watch?v=7CDvUAV0Zqs

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

Bhavya11 · yesterday

hi @kovvurreddy ,

Please check the ACLs on the table where reports have been created.

Their exist a "report view" ACL on it, you need to check what is the role present in the ACL , you can do two things:

1) Add the role according to your user's role(who is not able to see reports)

2) OR Provide the same role to the user which is mentioned in the ACL.

If this information proves useful, kindly mark it as helpful or accepted solution.

Thanks,
BK

Ankur Bawiskar · yesterday

@kovvurreddy

are you not admin while you are creating this?

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

nayanmule · yesterday

@kovvurreddy ,

This usually happens due to ACL restrictions on the report_view .

Check if there are any existing ACLs which are restricting the access to the user on the report_view.

If yes, then provide the role to the user to access it or modify the ACL for that table and remove the roles mentioned in it. So that it will be accessible to all the users.

If my reply has helped you, kindly mark it as helpful and accept the solution.

Regards,

Nayan