Announcement card missing

PoonkodiS · 3 weeks ago

Hi all,

In my PDI i don't have the announcement card.How to configure it?

I tried workspace configuration but i can't do it.My instance version is Zurich

Any help,would be appreciated

Thanks,

Poonkodi

PoonkodiS · 3 weeks ago

Thank You @lauri457 @Dinesh Chilaka @sandeepdutt for your time time and support.Finally,

I findout the solution.

I removed the condition from the sys_ux_composite_datasource table.The condition is something sysid is..

Now i can see the announcement card in SOW

Regards,

Poonkodi

View solution in original post

sandeepdutt · 3 weeks ago

Hi @PoonkodiS ,

You can open UI Builder and look for Service Operations Workspace under experience.

Then open the Landing Page under Homepage, then look for "Announcements", like Below and check the visibility if it's marked as False then it will be visible:

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

PoonkodiS · 3 weeks ago

Hi Sandeep,

Thanks for your response. If I make it 'false', then the announcement section will be visible by default when there's no active announcement. But my requirement is that need to show announcement section only when there are active announcements.

Regards,

Poonkodi

Dinesh Chilaka · 3 weeks ago

@PoonkodiS ,
It is OOB functionality only , it visible only when there are active announcements.

So, In PDI did u create any announcements or you are checking with the OOB ones.
If you are checking with existing ones means then create one record in cmdb_ci_outage with begin date as the before the today date and end date as after the today date, then an announcement is visible to you.
If my response helps, mark it as helpful and accept the solution.

PoonkodiS · 3 weeks ago

Hi @Dinesh Chilaka

Thank for your response.I checked with created new announcements.but it is not visible

Regards,

Poonkodi