How to restart the "Flow" from specific step again?

[Shantharao]

Hi All,
How to restart the "Flow" from a specific step again?
For example, I have a flow that contains 20 steps, and the "Ask for approval" step is 10, If I cancel the approval, I want to generate one Task and I want to restart the flow again from the 10th Step
Please suggest the recommended ServiceNow approach to me.
Thanks

[Dr Atul G- LNG]

Hi @Shantharao 

I am not a developer, but as far as I know, you can use the Goto option in flow, which has been introduced latest. 

[Shantharao]

Hi @Dr Atul G- LNG ,
I have used the "Go back to" option but it was introduced in washing ton and had some limitations, not working as expected, is there any other solution like creating a script in the steps to restart 

I have found the code below but bit confused, about where to use it and how to use

var grFlowContext = new GlideRecord('sys_flow_context');
grFlowContext.addQuery('source_record', current.sys_id); // Replace with your source record grFlowContext.addQuery('name', 'Your Flow Name'); grFlowContext.query();
if (grFlowContext.next()) {
sn_fd.FlowAPI.cancel(grFlowContext.sys_id, 'Restarting flow');
}
var inputs = {};
inputs['input_field'] = 'new value'; // Replace with your input data
var contextId = sn_fd.FlowAPI.startFlow('global.your_flow_name', inputs);

[Dr Atul G- LNG]

Hi @Shantharao 

I think it is not feasible via Script. 

@Community Alums  @Sandeep Rajput  any thoughts.

[Community Alums]

Thanks @Dr Atul G- LNG  for adding me.

@Shantharao ,

You cannot retrigger a flow from specific step as such unfortunately. You can try cancelling the previous context and start new one.

Use this thread as an example :https://www.servicenow.com/community/itsm-forum/flow-designer-restarting-a-flow/td-p/604240#:~:text=....