How to Restore Accidentally Deleted Flow in a Scoped Application

jmiskey
Kilo Sage

I have a flow in a Scoped application.  There were a few different versions/copies of it, as we were testing various things.  Once he completed it, we went to delete the other copies we no longer have need of.  Unfortunately, I accidentally deleted the wrong one, and desperately need to get it back, as it has 76 steps and took days to build.

 

I tried to follow the steps outlined here: https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/table-admini... but the record does not appear there.

 

I then went to "Deleted Records", and see what looks like that record there.  When I open that record and click on "Undelete record", I get a message that says "var__m_sys_hub_flow_output_... undeleted".  However, I still do not see the record.

 

Does anyone know how to undelete a Flow in a Scoped Application that was accidentally deleted?

 

Thanks

1 ACCEPTED SOLUTION

Bert_c1
Kilo Patron

If this was on a sub-prod instance, login in to the Support portal and request a restore from backup.  You may also create a support case for Data Loss.

View solution in original post

2 REPLIES 2

Bert_c1
Kilo Patron

If this was on a sub-prod instance, login in to the Support portal and request a restore from backup.  You may also create a support case for Data Loss.

jmiskey
Kilo Sage

Yes, I confirmed with ServiceNow that we must do a restore and get the latest version we can from that.  There really isn't a good "undelete" option for Flows.

 

Thank you.