How to restrict comments option on RITM form

Nani18
Tera Contributor

‎10-13-2023 02:36 AM

Hello Experts,

 

How to Restrict comments field in Service portal RITM form

My requirement is 

If RITM state is in delivery confirmation or closed complete we need to restrict to mention user comments on RITM form.

FYI

Nani18_0-1697189688570.png

How to achieve this...?

 

 

Thanks in Advance

 

 

Best regards,

Nani

  

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Mayur2109
Kilo Sage
Kilo Sage

‎10-13-2023 02:53 AM

Hi @Nani18 ,

 

Refer below community post.

Disable Adding Of Additional Comments If RITM is Closed 

 

Please check and Mark Helpful and Correct if it really helps you.

Regards,
Mayur Shardul

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