How to restrict multiple retakes to the survey by same user?

[Sona1]

Hello,

                  I have created one survey for feedback from customer when incident is closed. And i am sending the link to take survey through email notification. once user clicks the link they can take the survey and responses are getting captured in survey table. But again if user clicks the link in email again he is able to take the survey.

Our requirement is if the user had already taken the survey for particular incident he should not be able to take it again. The message should display like "you have already taken this survey".

I am trying to do this using business rule but its not working?

Can anyone help?

Thanks&Regards,

Sona

[Nitesh A]

Check out Survey User Invite -Notification which is OOB
might you get some idea

[Nitesh A]

Yes me to Checked according to your requirement.
1st i created survey -> in Related Link -> get Survey URL
that URL i had provided in email notification
when i receive the email i clicked on survey URL link fill up the survey and submit
when again if i click on survey URL link it show me message "You have completed this Survey"...