How to restrict service catalog for VIP user

[shilpa344]

I wanted to restrict the visibility of one particular catalog for all VIP users of a particular domain. Please help.

[ghsrikanth]

You can create a new role called VIP user role and assign all the users to the role

And through the role the visibility of the catalog item can be controlled.

[shilpa344]

Thanks Srikanth for the reply but unfortunately client is not allowing us to create any new role. Is there any other way I can achieve this?

[Deepak Ingale1]

Query business rule could be the solution if ACL modification and role customization is not recommanded

[Mihir Mohanta]

1.You need to create a User Criteria in the Service catalog module.

Click advanced check box and write script like:

checkVIPUsers();

function checkVIPUsers(){

  var returnflag = false;

  var urerref = new GlideRecord('sys_user');

  urerref.get(gs.getUserID());

  if(urerref.vip=='false'){

  returnflag = true;

  }

      return returnflag;

}

2.Open the catalog item in   maintain items.

3.In the Available for related list, add the user criteria you have created previously.

Thanks,

Mihir