How to restrict service catalog for VIP user

[shilpa344]

I wanted to restrict the visibility of one particular catalog for all VIP users of a particular domain. Please help.

[shilpa344]

Hi Mihir,

Thanks for the reply. I believe user criteria feature is available from fuji version and my instance is on dublin version.

[Mihir Mohanta]

Hi Shilpa,

Follow below procedure to give catalog item access in in the version before Fuji.

1. Go to the maintain item. Personalize form lay out and add Entitlement script and save.

Then write below script:

  var urerref = new GlideRecord('sys_user');

  urerref.get(gs.getUserID());

  if(urerref.vip=='false'){

  answer= true;

  }

else{

  answer= false;

  }

Please go though the below link for your reference

Legacy:Service Catalog Access Controls - ServiceNow Wiki

Thanks,

Mihir

[shilpa344]

Thanks Mihir, it's working fine now.

[siddharth1]

write this below script in user criteria

checkVIPUsers();

function checkVIPUsers(){

  var returnflag = false;

  var userref = new GlideRecord('sys_user');

  userref.get(gs.getUserID());

  if(userref.vip=='false'){

  returnflag = true;

  }

      return returnflag;