How to restrict user to upload only 1 attachment at a time from Portal

[skumar_srbh]

Hi Team...

How to restrict users to upload only one attachment at once via the add attachment(paper clip) icon in ServiceNow portal for widgets(using clone of the widget "ticket attachment").

could anyone please suggest... 

Thanks in advance.

Regards,

Kumar

[Sonu Parab]

Hi @skumar_srbh ,
Please refer below thread.
https://www.servicenow.com/community/now-platform-forum/upload-single-attachments/m-p/1086203

Please mark as correct answer if this solves your issue.

[skumar_srbh]

@Sonu Parab  - Thanks for suggestion but that thread is not complete...  although I have similar issue wrt. the "custom widgets" & single file upload.. 

[ajit kasabale]

Please find below :
https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/administer/notification/referen...

Also check in  Browse to the following location on the instance:  System Properties -> Security.

If it's helpful them mark as correct .

[jaheerhattiwale]

@skumar_srbh Tried and tested 100% working solution.

Add the below code in setAttachments function as shown in the image below.

if(attachments.length == 1){
document.querySelector(".sp-attachment-add").disabled = true;
}else{
document.querySelector(".sp-attachment-add").disabled = false;
}

Please mark as correct answer if this solves your issue.