How to restrict view on user and attachment table
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12-11-2024 04:32 AM
Hi Team,
Any ITIL / NONITIL user is trying to access direct link https://myinstance.service-now.com/sys_user_list.do all user records are visible ,How we can restrict it?
Also seems this table is used as a referenced field in Requester for /Requested By in catalog if we restrict here it will impact our catalogs and smart reporting as well ,Is my under standing is correct
There are many OOTB table where we dont have any read level restriction ,How we can restrict on the basis of our need
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12-11-2024 05:13 AM
Hello @vinitaraico
Yes, this will restrict wherever user reference is used.
Kind regards,
Ravi Chandra
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12-11-2024 06:41 AM
there are many OOB table level READ ACL on sys_user which should restrict
did you check that?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-11-2024 11:45 PM
Hi Ankur,
Thanks for revert ,Yes I checked read level ACL on sys_user table in our case snc_internal/abc_xyz_user(end user ) role is added in each profile ,Now if I restrict this will this not Impact on Catalogs (Requested For) filed where user table is reference ..I just wanted to understand the impact before restricting any end user role on table .