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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Can Agent Chat broadcast new chat requests to all available agents simultaneously? Hi Community, We are u... Read More Developer forum Set column color based on percentage. Hi,I've created a formula indicator which shows the percentage of breached incident... Read More Developer forum Invoking Record Producer within GlideModal We have a business requirement wherein our client's Finance Team should be able to ... Read More Developer forum Compose Email button not working in Advanced Risk Assessment (Risk Workspace) Hello all, Hope you ar... Read More Developer forum Issue with Universal Request Transfer. Hi I'm currently working on universal request .When I createad a Universal request ... Read More Developer forum Catalog UI Policy with Rich Label in Employee Center is visible for invalid Single Line Text input Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More WSD events ServiceNow Exchange: What's New in the Q2'26 release for Workplace Service Delivery Get an exclusive look ... July 15-July 31, 2026 8:00 AM https://gateway.on24.com/wcc/eh/5194001/lp/5427004/whats-new-in-the-q2-release-for-workplace-service-delivery Read More GRC events ServiceNow Exchange: What’s New in the Australia release for Third–party Risk Management (TPRM) July 15-July 31, 2026 8:00 AM https://gateway.on24.com/wcc/eh/5194001/lp/5426993/whats-new-in-the-australia-release-for-thirdparty-risk-management-tprm Read More Federal and U.S. Public Sector SNUG July 28 Workshop: Mission Ready: Unified AI Governance, Security and Automation AI agents are already ... July 28, 2026 7:00 AM ServiceNow Federal Team, Leesburg Pike, Vienna, VA, USA Read More Federal and U.S. Public Sector SNUG July 28 Webinar: Predict, Prevent, Prosecute: Eliminate Fraud, Waste and Abuse with Snowflake July 28, 2026 11:00 AM https://carahevents.carahsoft.com/Event/Details/778523-sncommunity Read More Arkansas SNUG CANCELLED! Arkansas SNUG | July 29th Please note that the Arkansas SNUG planned for July 29th has been cancelled due to ... July 29, 2026 7:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

 Learn More Application Developer You’re an innovative thinker who tackles technical issues originally and creatively. You see possibilities and trust your limitless problem-solving imagination. Learn More Technical Project Manager You love planning, managing, and executing technical projects on-time and on-budget, and work with technical teams and business leaders to ensure project success. Learn More
Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Activity in Developer

Incident: Developer Site Restored and PDI Availability Issues

  Update: July 27, 2026    The infrastructure issue has been resolved, and all PDIs are back online. New PDI provisioning has also resumed, with PDIs currently available and little to no wait.    All developers have been given additional time to acce...

  • blog

Set column color based on percentage.

Hi,I've created a formula indicator which shows the percentage of breached incidents monthly. Now what I need to achieve is if the percentage is <90, it should be green and >90 should be red. Currently I have only one color. 

  • Question

Resolved! Invoking Record Producer within GlideModal

We have a business requirement wherein our client's Finance Team should be able to create Contract Rate Cards within the asset_task form. The agreed approach is to create a Record Producer that will cater the necessary details for the Contract Rate C...

  • Question

Issue with Universal Request Transfer.

Hi I'm currently working on universal request .When I createad a Universal request and by using create idea ui actio I was able to create idea.Now when I want to transfer through departments it is not working.I created a ur and then incident now i wh...

  • Question

How can I click a UI Action/Button in ATF?

Hi everyone, I'm trying to automate a test in ServiceNow ATF and need to click a button (UI Action) on a form as part of the test.I can open the form successfully, but I'm not finding a standard ATF test step that allows me to click the button direct...

  • Question

Exporting ServiceNow Records to Microsoft Word Using a UI Action

In my last blog, From Form to PDF: Building a Record Export Button, I showed how a single UI Action can turn any record into a formatted PDF using PDFGenerationAPI. That’s well but question is: "This is good, but some users want to edit it after down...

  • blog

OAuth Access token is available but will expire soon.

We recently cloned our PROD to DEV and UAT. Then this error message is showing.Error Message: OAuth Access token is available but will expire soon at 28-07-2026 13:31:29. Verify the OAuth configuration and click the 'Get OAuth Token' link below to re...

  • Question

Resolved! Restore a Field on the User Table Back to its previous Value

Hi, A bulk change was made to user on the sys_user table where a field called "u_principal_name" was cleared.How can I get all these records to update back to have the previous value in themI have seen on the forums that you can use a business rule w...

  • Question

Best practices for creating a system user for "Run As" in Scheduled Jobs

Hi everyone,We currently have more than 170 Scheduled Jobs running in our instance that do not have the Run As field populated. We are looking to improve this setup by assigning a proper system user to these jobs.Could you please share your recommend...

  • Question

Resolved! onAfter script in a Transform Map is updating Asset Location

We have an onAfter script on a Transform Map (see attached) that is updating the Asset Location (cmn_location) to an incorrect location.Can someone please help me understand this script?Thank you in advance,Rachel 

  • Question

SLA is stuck in paused state, even when case is closed.

Hi, help me with belowStart conditionWhen case is created the sla is getting attached and working fine the conditions areCategory is -----andSubcategory is  -----andcasedetail.subtyep3 starts with ------andstatus(which is state) is not cancelledwith ...

  • Question
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